F A Q

At Uncommon, we specialise in a wide range of events, including weddings, corporate gatherings, private celebrations, and unique experiential events. Our goal is to create meaningful connections and celebrate the individuality of each event we plan.

When you book the Event Planning services at Uncommon, you receive a comprehensive package designed to cater to your unique vision. This includes: -Dedicated Planner: You’ll have a dedicated planner who focuses entirely on your event, ensuring a personalised and attentive experience. -Consultation and Planning: We work closely with you to dive deep into your desires and create a brand around your goals, managing all aspects of the planning process. -Creative Direction: Our team works closely to elevate the aesthetics of your event to align with your style, ensuring every detail reflects your individuality. -Budget Management: We provide transparent budgeting tools, including a live Excel sheet to help track expenses and desired elements throughout the planning process. -Coordination of Services: We handle all logistical details, from vendor coordination to timeline management, ensuring everything is in place. -Day-of Coordination: Our team will ensure that everything runs smoothly on the day of your event, coordinating all activities and vendors to create a seamless experience.

Event design, planning, and coordination services are integral to your package, ensuring that the final outcome aligns perfectly with your vision and exceeds your expectations. In the case of online planning consultation sessions, coordination services are be removed. Kindly note that travel expenses can only be calculated approximately one month prior to the event date, allowing for accurate budgeting.

- Custom Venue Research: Rather than providing a generic list of venues, we conduct in-depth research tailored to your specific needs and preferences. After overseeing them, your planner will present you with three final options that best align with your vision, ensuring you find the perfect setting for your event. This personalised approach saves you time and ensures that the venue you choose resonates with your unique story and style. - Ceremony Planning and Coordination: If your ceremony takes place at a different location from your reception, we provide dedicated planning and coordination services for that event. - Travel Services: We offer comprehensive support for all your travel needs to ensure a seamless experience for you and your guests. Travel services include assistance with accommodations, helping you find the best options that suit your group’s preferences and budget. We also provide flight arrangements, coordinating schedules and ensuring hassle-free travel. Additionally, we can recommend and organise sightseeing tours and local experiences, allowing your guests to fully immerse themselves in the beauty and culture of the destination. Our goal is to create an unforgettable experience, both for the main event and the journey surrounding it. - 3D Visualisation: Our team offers advanced 3D visualisation services to bring your event concepts to life. Through detailed renderings, you can see how your ideas will translate into reality, allowing for informed decisions on decor, layout, and overall aesthetics. This immersive experience ensures that every aspect aligns with your vision before finalising. - Pre-Wedding Celebrations: We understand that the journey to your big day includes special moments with family and friends. From bachelor and bachelorette parties to engagement celebrations and intimate gatherings, we’re here to help you plan memorable pre-wedding events. Our team will assist in creating unique experiences tailored to your vision, ensuring each gathering reflects your personality and sets the stage for your upcoming celebration. - Image Consulting: In addition to the support of your planner, our style experts are here to enhance your personal image. We offer tailored advice on fashion, grooming, and presentation to ensure you feel confident and look your best for every occasion. Our team collaborates with you to celebrate your unique aesthetic and preferences, providing personalized styling tips and recommendations that align with your vision.

Once you receive the event planning and coordination offer and wish to proceed, a detailed agreement will be sent for your review and signature. To secure your date, a deposit of 30-50% will be required to initiate the planning process. This ensures that your event is officially booked and allows us to start crafting the experience you've envisioned.

After initiating the planning process with consultation and analysis, we create a live Excel sheet outlining the key elements needed to shape your event. The sheet is always accessible for edits and updates in real time, allowing you to collaborate effortlessly with your planner. Featuring color coding, it helps you easily track progress, manage your budget, and identify specific elements. This dynamic tool provides a transparent and organised overview, ensuring a smooth planning process from start to finish.

The live Excel sheet remains editable up until one month before your event to ensure all details are finalized well in advance. Installations or custom elements that require more time will be requested by your planner for prior confirmation to proceed smoothly. While small adjustments can still be made up to two weeks before the event, we recommend avoiding last-minute changes to prevent unexpected add-ons or additional charges that could impact the overall flow and outcome of your event. Planning ahead guarantees a smoother, more seamless experience with minimal disruptions. For example, a custom ceremony backdrop would need confirmation at least three months in advance to allow sufficient time for design, testing, and installation. Floral arrangements are typically finalised two months before the event, ensuring they meet availability and design preferences. Further guest customisations, such as seating details, can be adjusted up until two weeks prior. For weddings, we recommend allowing a full month of stress-free time leading up to the big day. This gives you the space to focus on personal preparations such as bachelor/ette parties, beauty treatments, other gatherings, and, most importantly, time for yourselves as a couple to enjoy moments that strengthen your bond. We're always here to offer suggestions or help plan any event leading up to your wedding, ensuring that every celebration is just as memorable as the main day!

Yes! You’ll have a dedicated planner who will guide you through every step of the process, ensuring that your needs and desires are fully met. Your planner is not just there for formal meetings; they’re there to chat whenever you feel like it, making the experience personal and tailored to your comfort. You can easily contact them via WhatsApp or Messenger, and they’ll be available beyond regular office hours, from Monday to Thursday, and sometimes on Fridays. While weekends are generally occupied, it doesn’t stop you from reaching out !

You can be as involved in the planning process as you'd like. At Uncommon, we tailor the experience to your preferences. Whether you want to oversee every detail or prefer to let your planner take the lead, your involvement is completely up to you. We offer regular updates, real-time communication via WhatsApp or Messenger, and a live Excel sheet for you to track progress. Your planner is available to chat, answer questions, or discuss ideas whenever you feel the need, making the process as collaborative or hands-off as you prefer.

Payments for both services and event service expenses can be made in several transactions for your convenience. However, if you prefer to pay the full amount upfront, you can receive a 5% discount (valid only for event planning services). If you book your event a year in advance, the initial deposit is 30%, followed by a payment of 50%, with the final 20% due closer to the event. For bookings made less than six months in advance, the deposit will be 50%, followed by payments of 30% and then 20% for the final amount. For transparency, all payments should be completed one month prior to the event date to ensure a smooth planning process.

We understand that circumstances can change. Our cancellation policy is outlined in the service agreement you’ll receive upon booking. Please review it carefully, and feel free to ask any questions.